Last updated: June 7, 2026
BBP Valley Holdings LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at bbpvalley.com, how we use it, and the choices you have. By using our website or submitting a form, you agree to the practices described below.
Information We Collect
We collect information you voluntarily provide when you interact with our website, including:
- Contact and inquiry details — your name, email address, phone number, rental preferences, budget, and any message you submit through our contact form.
- Maintenance request details — your name, contact information, property address, a description of the issue, and any photos you upload.
- Owners Portal accounts — for authorized users, your name, email address, and role. Authentication is handled by our service provider; we do not store your password.
We do not knowingly collect sensitive personal information, and we do not sell your personal information to third parties.
How We Use Your Information
We use the information you provide to:
- Respond to inquiries and rental applications;
- Process and follow up on maintenance requests;
- Provide secure access to the Owners Portal for authorized users;
- Communicate with you about properties, your tenancy, or your request;
- Maintain the security and proper functioning of our website.
Third-Party Services
We rely on trusted third-party providers to operate our website and process submissions:
- Web3Forms delivers contact and maintenance form submissions to our email.
- Supabase provides authentication and data storage for the Owners Portal.
- RentRedi handles tenant applications, rent payments, and maintenance tracking under its own privacy policy.
- Google Fonts and map tile providers serve display assets when you load our pages.
Each provider processes data under its own privacy policy. We encourage you to review those policies for details on their practices.
Cookies and Analytics
Our public website does not use advertising or tracking cookies. The Owners Portal uses essential browser storage to keep you signed in during your session. We do not use this information for advertising.
Data Retention
We retain inquiry, application, and maintenance information for as long as needed to respond to your request and to meet our legal and business obligations. You may request deletion of your information at any time, subject to applicable law.
Your Choices
You may contact us to access, correct, or delete the personal information you have provided. To make a request, email us at info@bbpvalley.com.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at info@bbpvalley.com or through our contact page.